Privacy Notice

Last updated: 22 July 2026

This privacy notice explains how COMPOSITE DESIGN AND FABRICATION LIMITED, trading as Composite Design & Fabrication, collects and uses your personal information.

 

Who we are

Business: COMPOSITE DESIGN AND FABRICATION LIMITED
Trading name: Composite Design & Fabrication
Address: Unit 82 Appin Road
Email: Compositedesign@yahoo.com

 

Information we collect

When you contact us, request a quotation or complete one of our Facebook or Instagram enquiry forms, we may collect:

• Your full name

• Telephone number

• Email address

• Postcode or location

• Information about your property and proposed project

• Your preferred timescale and approximate project budget

• Any photographs, measurements or other information you choose to provide

• Records of our correspondence with you

 

How we use your information

We use your information to:

• Review and respond to your enquiry

• Check whether your property is within our service area

• Discuss your project and provide advice

• Prepare quotations and arrange appointments

• Provide our products and installation services

• Maintain appropriate business, quotation and customer records

We will not use information submitted through an enquiry form for unrelated email or text-message marketing unless you have separately agreed to receive it.

 

Our lawful basis

We normally process enquiry information because it is necessary to take steps at your request before potentially entering into a contract with you.

We may also process information where it is in our legitimate interests to respond to genuine enquiries, manage our business and protect against fraudulent or improper use of our services.

 

How we receive your information

We may receive your information directly from you through our website, telephone calls, emails, messages, Facebook or Instagram Instant Forms.

When you use a Meta form, Meta may also process your information under its own privacy terms.

 

Who we share information with

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website, communications, customer records or business systems. We may also disclose information when legally required to do so.

We only share information that is reasonably necessary for the relevant purpose.

 

How long we keep your information

We normally keep unsuccessful enquiry and quotation information for up to 12 months after our last contact with you.

If you become a customer, we may retain relevant project, contractual, payment and accounting records for longer where required for business, warranty, insurance, tax or legal purposes.

 

How we protect your information

We take reasonable steps to keep your information secure and restrict access to people who need it for legitimate business purposes.

 

Your rights

Depending on the circumstances, you may have the right to:

• Ask for a copy of your personal information

• Ask us to correct inaccurate information

• Ask us to delete information

• Object to or restrict certain uses of your information

• Withdraw consent where consent is being relied upon

To make a request, contact us using the email address shown above.

 

Complaints

Please contact us first if you have concerns about how your information has been handled.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator responsible for data protection.